Students are able to borrow equipment at the ITS Helpdesk in the Learning Commons under certain conditions. Any equipment borrowed must be used for academic purposes, and permission from ITS might be required. The procedure for borrowing equipment is as follows:
Step 1. It is recommended that you communicate with the Helpdesk prior to making a reservation for equipment if you are uncertain what kind of equipment you need.
** Note: Equipment cannot be borrowed for non-academic or personal purposes, or before proper authorization has been given. **
Step 2. Fill out an octopus ticket with the equipment you need and the date you will need the equipment. The ticket should be sent as soon as possible in order to ensure the equipment will be available for the requested loan period. The maximum loan period is 72 hours from the time of pickup.
Once the equipment loan ticket has been received by ITS, the equipment is reserved for the requested date and time. The Helpdesk will inform you if any of the requested items are unavailable during that time. It is strongly recommended that students, staff or faculty place a reservation for the equipment at least a few days in advance to ensure the equipment will be available for the times requested.
Step 3. Visit the Helpdesk at your specified pickup time to retrieve the equipment. At this time, you will be required to sign a Loan Agreement detailing the items loaned out, and accepting that you may be held responsible for any damage to the equipment or missing items/parts. You will receive a copy of this form, and ITS will keep the signed copy.
** You must present a valid BU student card and provide ITS with a valid phone number when picking up the reserved equipment. **
Step 4. Equipment should be returned on time and in the condition it was loaned out (ex. video cameras should have the contents downloaded and erased from the camera, the battery should be fully charged, additional cables included in the bag are not missing, etc.). Since the same equipment may have be reserved for other students/events at the end of your loan period, it is important it is not late!
** Note: As detailed in the Loan Agreement, ITS reserves the right to charge late fees for any items returned past the deadline.
If you have any questions about what equipment is available to loan or even what equipment is required/best for your purposes, do not hesitate to visit us in the new Learning Commons or contact us at firstname.lastname@example.org/819 822-9600 ext. 2273 and we will be happy to help!