If you are having issues with your account being locked, having a device with an old password, or even having an old device still linked, could be the reason that you are being locked out. In this case you should update your password on your phone. If you have lost the phone and wish to […]
A signature is a small message automatically written at the end of an email. Its purpose is to leave the reader with your name, business information, or a sense of welcome. Typically signatures include a sign off message such as “best regards”, “best wishes” followed by your name, title, office phone. In this tutorial you […]
If you wish to use the Microsoft 365 Outlook app that is included when you install Office 365, you will need to set it up properly. This page will guide you through the proper settings to ensure you get the best out of Outlook 365. Note: you will only be able to use the Outlook […]
This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you […]
A mail merge is useful to personalize bulk items that will be printed or sent. The personalized information is imported from an excel sheet into a predetermined template in order to save time and avoid user errors. This tutorial will go over the most popular mail merge options.
So you’ve landed on an email that seems suspicious. The best thing to do is to forward the email to the ITS helpdesk however, it’s not your usual forwarding. Below are the steps on how to forward the email properly so the ITS helpdesk can properly verify the email. But first, let’s look at the […]
This is a tutorial to guide you through the steps of reporting spam and phishing emails to us.
This step-by-step guide is to help those who are new to Outlook or have never scheduled a meeting using Outlook before. This is particularly helpful when you want to book a meeting with another faculty member, a staff member, or even a student.
You can think of a smart folder as a saved search that continuously and automatically updates so that you don’t have to redo a search. Follow these next steps to create a smart folder in Outlook for your voicemails.
Step 1: Login to your Hotmail account at Outlook.com and in the bottom left corner click People. Step 2: In the top toolbar click “Manage” and Click “Export contacts” Step 3: Choose “All Contacts” and “Microsoft Outlook CSV” and click Export in the top right corner. Save the file. Step 4: Now Login to your […]