ITS Tickets
myBU
Office 365
Moodle
PaperCut
Webmail
Gaiter Dollars
myBU
Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets

How to Remove Mobile Devices using Webmail

If you are having issues with your account being locked having a mobile phone with an old password could be the reason that you are being locked out. In this case you should update your password on your phone. If you have lost the phone and wish to remove the access to your email this […]

Outlook: How to add a Signature on Mac, Windows and Webmail

A signature is a small message automatically written at the end of an email. Its purpose is to leave the reader with your name, business information, or a sense of welcome. Typically signatures include a sign off message such as “best regards”, “best wishes” followed by your name, title, office phone. In this tutorial you […]

Out of Office – Automatic Replies

Automatic replies are a great way to let everyone know how long you’ll be away for so your inbox isn’t cluttered after your vacation!

Forwarding a phishing email “as an attachment” to an Octomail message.

This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you […]

Email setup on Android device

Follow the instructions below to configure your Bishop’s mail on your Android device. You’ll find screenshots just beside the instructions that may be helpful, but if you have any questions or problems don’t hesitate to contact the ITS Helpdesk in person on the first floor of the Library Learning Commons, by email at helpdesk@ubishops.ca, or […]

Email setup on iOS device

Follow the instructions below to configure your Bishop’s mail on your iOS device. You’ll find screenshots and instructions that may be helpful, but if you have any questions or problems don’t hesitate to contact the ITS Helpdesk in person on the first floor of the Library Learning Commons, by email at helpdesk@ubishops.ca, or by phone […]

Webmail: Sorting Your Inbox

The ability to sort a folder can be handy when looking for Date specific mail, mail from a specific person, or large attachments cluttering your account. To sort your mail, simply click on the ‘Arrange by’ menu located right below the search feature in Webmail. This drop down allows you sort the mail in the […]

Webmail: Adding Contacts

Emailing the same professor quite often? Webmail makes adding someone to your contacts list easy and efficient. It’s as simple as selecting the ‘Contacts’ tab within the Webmail client. This will switch from the Email view to the Contacts view. * Please Note: The menu at the bottom left also provides access to your email, […]