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How to get set up with Audacity

The Library Learning Commons offers a myriad of technologies to help with different types of editing projects. One of these projects could be sound editing which is commonly used with the “Audacity” program. You can use audacity as an audio editor for both downloaded sound files or even your own recordings. Below is how to […]

What To Do When You Receive a Phishing Email – Windows

So you’ve landed on an email that seems suspicious. The best thing to do is to forward the email to the ITS helpdesk however, it’s not your usual forwarding. Below are the steps on how to forward the email properly so the ITS helpdesk can properly verify the email. But first, let’s look at the […]

How to Add a Printer on Windows 10

As Windows 10 is installed on more and more computers on campus, there comes a slightly new process to adding a printer to school computers. Follow these steps in order to add a printer to your Bishop’s-issued laptop or office desktop computer. If you encounter any difficulty along the way, feel free to call the […]

Using the Cisco AnyConnect VPN Client on Windows

VPN (virtual private network) is a service hosted by Bishops and used to connect to the BU Network OFF-campus. This is typically only necessary when a user needs to access network drives, remote terminal servers, or remote desktop from OFF-campus. How to request VPN How to download How to install How to use How to […]

How to recover a deleted file from the server

The Bishops’ network will backup files at 10:00am and 4:30pm. This means if you have accidentally deleted a file from your J, M or I drive, you may recover that file intact as it was at either of those times. Please note, anything started after 10:00am or 4:30pm and mistakenly deleted before the next back […]