ITS Tickets
myBU
Office 365
Moodle
PaperCut
Webmail
Gaiter Dollars
myBU
Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets

Office 365 – Teams

Microsoft Teams is a chat-based collaborative workspace that brings together people, content and conversations. Office applications such as Word, Excel, PowerPoint and OneNote are connected to Teams, similar to Slack.

1. How to get Teams

Microsoft Teams, like all the other Microsoft Office 365 applications, can be accessed directly from your Chrome or Edge browser or through the Desktop or Mobile app.

Select your preferred method to access Teams to learn how you can get Teams:

  1. Web Browser
  2. Desktop Application
  3. Mobile Device

1.1 Web Browser

Microsoft Teams, like all the other Microsoft Office 365 applications, can be accessed directly from your Chrome or Edge browser without the need to download additional applications.

Step 1:

It is strongly recommended that you access Teams from a Chrome or Edge browser as any other browser might experience issues or offer limited compatibility with multiple Teams features.


Step 2:

Login to portal.office.com using your Bishop’s email and password.


Step 3:

Once inside the portal, select the Teams icon to access it.

A new tab will open, you can now use Teams to communicate and collaborate with the other Bishop’s members directly from your web browser.


Installing the web app on your desktop:

Tired of always opening your browser to use Teams?
The steps bellow will guide you through the process to install the web version directly on your desktop and allow you to access it as you would the desktop application.

Step 1:

From your Chrome browser select the (+) that appears at the end of your address bar and select “Install”.

You can also install it from the Chrome menu/vertical ellipsis and select “Install Microsoft Teams…”

If you do not see the (+) or the “Install Microsoft Teams…” option in the Chrome menu, follow the instruction bellow. Otherwise, go to Step 3


If you do not see the (+) install options:

From the Chrome menu/vertical ellipsis select “More Tools” and “Create shortcut…”


Step 2:

Create a name for your Teams web application and make sure to select the box “Open as window”. Once this is done, select “Create”



Step 3:

You can now access the web version of Teams directly from your browser. Simply open it from the Teams icon on your desktop.



1.2 Desktop Application

Note: The Microsoft Teams desktop application can be troublesome on outdated computers. If you are not running Windows10 or your computer is outdated and runs slow, you should consider using the web version.

Learn more about the most frequent issues with the Teams desktop application and how to resolve them from our Teams FAQ section.

Step 1:

Login to portal.office.com using your Bishop’s email and password.


Step 2:

Once inside the portal, select the Teams icon to access it.
A new tab will open, simply click on the download symbol found in the bottom left of your Teams page to start downloading the desktop application installer.

Once the download completed, click the downloaded file to start installing the desktop application.You can now close your browser and wait for the installation to finish.


Step 3:

Once the desktop application installed, Teams should open. If it does not open on its own, locate the Teams icon on your desktop.


Step 4:

Login using your Bishop’s email and password.



1.3 Mobile Device

If you want to stay in touch with your Teams contacts and collaborate on the go, you can install the mobile application.

Step 1:

Download the Teams application from your preferred application store:

Android
iOS


Step 2:

Login using your Bishop’s email and password.



Teams Features and Best Practices:

Teams: Key Benefits and Functionality
  • Content creation and collaboration at the same time;
  • File sharing internal and external;
  • Calendars and meetings;
  • Chat and instant messaging for communicating with members;
  • Private or Publicly visibility.
Teams: Key Features
  • Channels;
  • Tabs;
  • Team email address;
  • Mobile app.
Teams: What they Should Not Be Used for
  • Assessment;
  • Grading.

Teams FAQ:

Teams: How to request Teams Site

While the chat options allow you to connect with all Bishop’s members in private or group chats, a Teams Site will allow your team members to communicate within a private and collaborative space. (If you have used slack, you will see that Teams Site offer a very similar experience.)

You will need to have ITS setup your desired departmental Teams Site. Click here to request a departmental Teams channel.

Teams: I am not getting any notification when new posts are added to my Teams channels
You will not able be to change your channel notification options from the usual settings/notifications options. To set notifications from your Teams Channels, follow the steps bellow.
Note: You will need to apply these steps to all the channels you wish to receive notifications from individually.
Step 1:

Select the 3 dots next to your Teams channel


Step 2:

Select “Channel notifications”


Step 3:

Select the type of notification you wish to receive for this channel and click “Save”.


Teams: My Teams desktop application is not loading properly

If you are seeing a blank login window, an error message, or if some content is inaccessible when you open your Teams desktop application, it is possible that your computer is not able to properly run the Teams desktop application.

ITS recommends that you uninstall the desktop application and simply use the web version instead.


Uninstalling the Teams desktop app:

To uninstall the Teams desktop application, open “Apps” from the settings menu.
Scroll down until you locate “Microsoft Teams” and click it to be presented with the option to “Uninstall”.


Note: Should you absolutely want to use the Desktop application, you can re-install the desktop version by following the steps here.
Re-installing the application usually fixes the issues temporarily.

If your computer is having issues running the desktop application, you will most likely need to go through the uninstall/re-install process again in the future. If this temporary fix becomes troublesome, you might want to consider using the web version or the mobile version instead.

Teams: I accidentally shared a document with the wrong user

If you have shared a document with the wrong user and want to remove the access for this user to the document, you will need to update the sharing options from OneDrive.

NOTE: Simply deleting the file from the chat does not guarantee that the user’s access to your document has been revoked.

Revoking the user’s access will not prevent them from viewing a shared document that they have previously downloaded.

Step 1:

Log in to Onedrive using your Bishop’s email address and password.


Step 2:

Locate the file you wish to remove the access to. Under the “Sharing” tab you will see that it says “Shared”. Click where it says “Shared” to open the sharing options.


Step 3:

Click on the down arrow next to the user you wish to revoke the sharing permissions with and select “Stop Sharing”.