VPN (virtual private network) is a service hosted by Bishops and used to connect to the BU Network OFF-campus. This is typically only necessary when a user needs to access network drives, remote terminal servers, or remote desktop from OFF-campus.
This article is for those that do not have the client software Forticlient installed. Click here to learn how to use the Forticlient software.
In order to get VPN access, your manager must first place a ‘VPN Setup/Config’ Service Request through the Octopus system. To place an Octopus request, please, visit: octopus.ubishops.ca
Click on the green “Single Sign-On” button.
If prompted, log in using your full Bishop’s email and password.
Click on the Bookmark for “FortiClient.exe”.
Click “Open” if prompted by your internet browser.
If your browser complains about the file being untrusted, click on the 3 dots to the right of the file in the Downloads list and click “Keep”.
If Microsoft Defender SmartScreen complains about the file being unsafe, click “Show more”.
Click “Keep anyway”.
If you get a blue “Windows protected your PC” window, click the “More info” link.
Then click the “Run anyway” button.
Note: NEVER do this for programs that you do not know!
In this case, you downloaded the software directly from a trusted source, the Bishop’s VPN website, so the file is safe.
The installer will FINALLY run! 🙂
Click the checkbox to agree to the license agreement and then click “Next”.
Click “Next” to accept the default destination folder.
Click “Finish” once the program has successfully installed. If you run into any problems, please contact ITS support!