Multi-factor authentication, hereafter referred to as MFA, is a protocol for adding a higher level of security (beyond just a password) to an account. You may be familiar with this already as something called “2 factor authentication” which many social media networks and most email providers already offer. Traditionally, this is done by texting you a 6 digit code after you have entered your password on a website.
MFA is based on the principles of “something you know, and something you have”. You “know” your password, and you “have” your mobile device.
Bishop’s is introducing MFA to our campus with our launch of Office 365. Currently, the only place you will be “challenged” (MFA terminology) for that additional step will be when logging on to use Office 365 services. Current, on campus, services will continue to operate as they always have.
Although receiving the 6 digit code by text has been the traditional method of getting the second factor sent to you, it is neither the most secure, nor the fastest method of doing this. ITS recommends that you instead use the “Microsoft Authenticator” app on your phone or tablet. (Download the app for iOS with this link. Download the app for Android with this link.)
You will be asked to choose your preferred MFA method.
ITS strongly recommends using these exact settings as they are currently the safest and fastest way to access and protect your account.
NOTE: You should never set your preferred MFA method to your office phone or any landline. Learn why in our FAQ Section.
When login into your Office365 account you will get asked to validate your login. This is a mandatory security mesure that will ask you to validate each new login from a phone or an app. If the landline phone number is selected for this mandatory step, you will need to answer that landline EACH time you are asked to validate. If you are unable to answer the call on your landline, you will be unable to access your O365 accounts. This includes access to emails, office apps (words, excel, powerpoint), teams, and much more. To ensure you get access to everything right when you need it, make sure to use a mobile device you that is accessible at all times.