ITS Tickets
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myBU
Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets

Remote Support with TeamViewer

If you require IT support while working from home, ITS will contact you over the phone and assist you through TeamViewer. To receive support through TeamViewer, you will be required to download and run the QuickSupport application. This support page will guide you through the steps to install the QuickSupport application on different devices. Select […]

Email setup on Android device

Follow the instructions below to configure your Bishop’s mail on your Android device. You’ll find screenshots just beside the instructions that may be helpful, but if you have any questions or problems don’t hesitate to contact the ITS Helpdesk in person on the first floor of the Library Learning Commons, by email at helpdesk@ubishops.ca, or […]

Monitoring Voice and Data

Monitoring your phone’s usage is a very important task that usually requires the user to log into their cellular provider’s website in order to check their current usage. Conveniently, the App Store has many apps that can help you do this in real time without the need to access a website. We recommend Tangoe rTEM; […]

WIZABU on Android

Follow these steps to connect to the WIZABU network on Android devices. *Note that the exact process may vary when using different Android devices Step 4:  Enter your Bishop’s username and password into the fields shown and click “Connect”. You should type just your username (not username@ubishops.ca). This is the same username and password that […]

Mobile Phones

See the links below for information about how to configure your mobile device to access Bishop’s wireless network (WIZABU), your email and calendars, as well as answers to general questions.

Wireless Internet

Wireless is available on campus in most public buildings. This includes the library, SUB (Student Union Building), Tim Hortons, all classrooms, computer labs, residences and some areas of the quad. * Please Note: If you’re having trouble connecting to a network, bring your laptop into the Helpdesk (main floor of the Learning Commons) and we’d […]