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ITS Tickets

Forwarding a phishing email “as an attachment” to an Octomail message.

This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you […]

Tech Support Scams

Tech Support Scams are scams claiming to be technical support services offering to clean out your computer. These attacks can have a serious financial impact on the user and can appear on any webpage, on Windows or Mac OS. As with most forms of digital attack, the best defense against these is being aware of […]

Detecting Phishing Attempts

Phishing is a malicious attempt to acquire sensitive information such as usernames, password or credit card details by acting as a trustworthy entity in an electronic communication. These attacks have been growing in numbers in the past years. While our email spam filter will eliminate most of these, some will get through. In addition, with the growing use […]

Outlook: Help! I Have Spam!

What is Spam? Spam email is email sent to your address by an automated process or a company that has gained your email address via illegitimate means. More often than not, spam appears as advertising in your inbox and typically your Junk Filter will catch the nature of the email and automatically move it to […]

Email-based malicious attacks

Two types of email-based attacks are prevalent these days, and both are being executed on campus fairly regularly. One is called phishing, in which a malicious person attempts to have you provide them some secure information that only you know (your username & password, your bank account info, your SIN number, etc). The other is […]