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Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets

Password Managers

  Choosing a strong master password: One password may seem like a point of failure for someone to access all of your accounts. While this can be true, a strong password can help negate any threats that could occur. A strong master password should be something unique and memorable, and should not be a derivative […]

Forwarding a phishing email “as an attachment” to an Octomail message.

This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you […]

Tech Support Scams

Tech Support Scams are scams claiming to be technical support services offering to clean out your computer. These attacks can have a serious financial impact on the user and can appear on any webpage, on Windows or Mac OS. As with most forms of digital attack, the best defense against these is being aware of […]

Phishing and Malware

Computer attacks occurs on a daily basis. The most common forms of these attacks are: Phishing: a malicious attempt to acquire sensitive information such as usernames, passwords or credit card details┬áby impersonating a trustworthy entity in an electronic communication. Malware: short for “malicious software”, is software that, among other things, can cause data loss, be […]

Avoiding computer infections

1. Avoid visiting suspicious and untrustworthy Web sites. 2. Always verify what you are downloading. Only download media and applications from well-known and trusted Web sites such as a developer’s own web site or the App Store on Mac. If you have a doubt about the authenticity of the program you downloaded do a quick […]