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ITS Tickets

How to Electronically Fill out A Form

(You will note that ITS recommends that you do not fill out a PDF when it appears in your browser.  This can have unpredictable results and when you download the file afterwards, you may very likely discover that none of the information you filled in is present.  You should *always* download PDF to your computer before attempting to fill it out.)

  1. Windows
  2. Mac OS

Step 1:

First navigate to your desired PDF form. In this example I am using the about you PDF form found on our bishop's employee site. From here you will download the pdf by clicking on the small folder icon in the top right. This may be different for other browsers.


Step 2:

Save the file.


Step 3:

In the bottom left click on the manila folder to open Windows File Explorer. From here navigate to your downloads folder.


Step 4:

Right click on the file and open with Adobe Acrobat Reader. If you are using a personal computer you can download Adobe Acrobat Reader for free here. You do not need the Pro version to fill out a form.


Step 5:

Once the form is opened in Adobe Acrobat Reader you now just need to click on an empty field and start typing.


Step 6:

Once you have filled and signed the form (click here to learn how to electronically sign a document) the only thing left to do is to save the form. To do so go in the top right and click on File > Save as. This will allow you to save in a folder of your choice. Make sure to save it somewhere you have access to. All you have left to do is upload, email or send the document in.


I’d would like to skip the “Open With Step”

Here is a short tutorial on how to set Adobe Acrobat as your default PDF viewer.

Step 1:

Save the file.


Step 2:

go to your documents and right click on the file and go to properties. Once in properties then next to "Open With: Microsoft Edge" you'll click on "change".


Step 3:

In this next dialog you should select Adobe Acrobat Reader


Step 4:

After you click OK then the "Open With:" should show Adobe Acrobat Reader

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Mac OS

Step 1:

First navigate to your desired PDF form. In this example I am using the about you PDF form found on our bishop's employee site. From here you will download the pdf by clicking on the small folder icon in the top right. This may be different for other browsers.


Step 2:

Save the file.


Step 3:

Open the file. The default PDF viewer is preview, if the PDF has not been opened using preview you can right click open with preview.


Step 4:

Once the form is opened in Preview you now just need to click on an empty field and start typing.


Step 5:

Fill out the rest of the document and sign it. If you'd like to add your signature you can find out how to do so here: How to Electronically Sign Documents


Step 6:

All there is left to do is to export, to do this go to file > Export as PDF and save it. Now you can upload the completed form.