1. On Campus
If you are having issues with your account being locked, having a device with an old password, or even having an old device still linked, could be the reason that you are being locked out. In this case you should update your password on your phone. If you have lost the phone and wish to […]
A signature is a small message automatically written at the end of an email. Its purpose is to leave the reader with your name, business information, or a sense of welcome. Typically signatures include a sign off message such as “best regards”, “best wishes” followed by your name, title, office phone. In this tutorial you […]
If you require to view multiple email accounts from webmail, this page will guide you through a workaround to help you manage multiple accounts while off-campus.
This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you […]
Use the information in this video to learn how to redirect your BU email to a personal account:
How to send an email as an attachment? Return to the Bishop’s Email FAQ.
The ability to sort a folder can be handy when looking for Date specific mail, mail from a specific person, or large attachments cluttering your account. To sort your mail, simply click on the ‘Arrange by’ menu located right below the search feature in Webmail. This drop down allows you sort the mail in the […]
Emailing the same professor quite often? Webmail makes adding someone to your contacts list easy and efficient. It’s as simple as selecting the ‘Contacts’ tab within the Webmail client. This will switch from the Email view to the Contacts view. * Please Note: The menu at the bottom left also provides access to your email, […]
Sometimes folders in Webmail become hidden if a ‘Disclosure Arrow’ is accidentally clicked. In example A, we see that the disclosure arrow is properly selected and displaying the folders within. In example B however, this arrow has been clicked to hide all the sub folders. Before worrying about whether or not you’ve lost your folders, […]