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myBU
Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets

Remote Support with TeamViewer

If you require IT support while working from home, ITS will contact you over the phone and assist you through TeamViewer. To receive support through TeamViewer, you will be required to download and run the QuickSupport application. This support page will guide you through the steps to install the QuickSupport application on different devices. Select …

Forwarding a phishing email “as an attachment” to an Octomail message.

This support page will guide you through the steps to attach a suspicious email “as an attachment” to an octomail message. This will be necessary if you were trying to report a phishing attempt without having forwarded the suspicious email “as an attachment”. If you have forwarded normally the email in question to us, you …

Windows10 – FAQ

If you recently upgraded your workstation or laptop from Windows 7 to Windows 10 you will notice that some features look different or might need to be accessed differently. In order to help everyone with this transition, here are a few helpful tips and frequently asked questions. If you have any questions about these or …

Outlook: How to Do a Mail Merge

A mail merge is useful to personalize bulk items that will be printed or sent. The personalized information is imported from an excel sheet into a predetermined template in order to save time and avoid user errors. This tutorial will go over the most popular mail merge options.

BU Community Printing Tutorial

This tutorial is intended to assist community members who are not Bishop’s students, staff or faculty with the process of printing on campus. <! End of Step> <! End of Step> <! End of Step> <! End of Step>