Library Learning Commons - IT Services

The Library Learning Commons at Bishop’s University is designed to explore the rich intersections between learning, space, and technology. Originally built in 1959 to house the University’s library and archives collection and extensively renovated in 2017/2018, the new Library Learning Commons is at the centre of campus life at Bishop’s. Situated on the west side of the University’s famous “Quad”, the building is a hive of activity throughout the academic year as students, faculty, staff and the community take advantage of all the services on offer. We warmly invite you to explore the newly renovated space.

We offer a myriad of IT services and technologies within the Library Learning Commons and strongly encourage anyone visiting the newly renovated building to browse through the list of multimedia services and rooms to learn more about using the available technology.

1. Multimedia Classrooms

LLC 105 - Learning Lab

The learning lab is a flexible classroom located on the main floor of the Library Learning Commons.

COMING SOON: More information on how to use LLC105.

In the meantime, we will be happy to assist with any training request placed on the Octopus system.

A training session can also be requested at the IT Helpdesk


LLC 106 – The Sandbox

The sandbox is a flexible classroom located on the main floor of the Library Learning Commons.





COMING SOON: More information on how to use LLC106.

In the meantime, we will be happy to assist with any training request placed on the Octopus system.

A training session can also be requested at the IT Helpdesk


2. Study Rooms

The Library Learning Commons has 9 small study rooms and 6 large study rooms that are available for group study and work.

All study rooms, except for room 237, are equipped with a computer, a large screen, a wireless keyboard & mouse, and a webcam.

The study rooms can be booked 4 weeks in advance by Bishop’s & Champlain’s students, faculty, and staff members for a maximum of 2 hours per day per group. Users are require to present themselves with their ID card at the Circulation Desk to pick up the key for the room.

For any exceptions or special requests, please, speak with someone at the Library Services Desk.



Small Study Rooms

Small study rooms can accommodate up to 5-6 people.

Book a small study room

Large Study Rooms

Large study rooms can accommodate up to 8-10 people.

Book a large study room

2.1 How to use the study rooms
The wall panel:

In every study room, a control panel can be located on the wall. This controls the multimedia equipment available in the room.

To turn on the system, press ON.

Select PC if you want to use the provided computer or LAPTOP if you would prefer to connect your laptop* to the system.

*Laptop display is only available in study rooms: 020, 021, 204, 205, 218, 219, 220, 232, 234, and 239.


NOTE

If you see no signal on the display, make sure that the provided computer is turned ON and that you are on the right INPUT.

The room’s computer is located behind the TV screen. Make sure that the power button is lit. If no light appears on the power button, press it to turn the computer ON.

If needed, change the inputs from the side of the panel by pressing the INPUT button until you reach the desired input.

Select HDMI 1 to display the PC or HDMI 2 to display the Laptop.


2.2 How to connect your laptop to the system

There are two ways to connect your laptop to the TV in the study rooms. Some rooms will be equipped with an HDMI cable allowing you to connect your laptop to the screen. For the rooms without an HDMI cable or for users without an HDMI port on their laptop, Mirroring 360 will allow you to stream your laptop or mobile device on the provided PC.

Mirroring 360 is available on all the Library Learning Commons’ computers.

To learn more about using Mirroring 360 refer to the “How to Use Mirroring 360” page.

3. Group Study Cubicles

Five open space cubicles are available on the main floor of the Library Learning Commons for group work. These cubicles do not need to be booked and allow students, faculty, and staff members to access the provided computer.

All group study cubicles are equipped with a computer, a large screen, a wireless keyboard & mouse, and a webcam.



3.1 How to use the group study cubicles
The wall panel:

In every group study cubicle, a control panel can be located on the wall. This controls the multimedia equipment available in the cubicule.

To turn on the system, press ON.

Select PC if you want to use the provided computer*.

*Laptop display is only available in study rooms: 020, 021, 204, 205, 218, 219, 220, 232, 234, and 239.


NOTE

If you see no signal on the display, make sure the provided computer is turned ON and that you are on the right INPUT.

The room’s computer is located behind the TV screen. Make sure that the power button is lit. If no light appears on the power button, press it to turn the computer ON.

If needed, change the inputs from the side of the panel by pressing the INPUT button until you reach the desired input.

Select HDMI 1 to display the PC.


3.2 How to connect your laptop to the system

Mirroring 360 will allow you to stream your laptop or mobile device on the provided PC.

Mirroring 360 is available on all the Library Learning Commons’ computers.

To learn more about using Mirroring 360 refer to the “How to Use Mirroring 360” page.

4. Computer Zones

Two computer zones are available for the students, faculty, and staff members to use. They are located in the basement and on the second floor of the Library Learning Commons. Both computer zones include Windows and Mac operating systems to accommodate all users. These computer zones are open spaces located in silent areas to allow for peaceful studying and researching.

To learn more about printing, refer to the “How to print in the Library Learning Commons” section.



2nd Floor



4.1 How to use the computer zones

To access the computer, students, faculty, and staff members, are required to login using their Bishop’s credentials.

Champlain students have access to a selection of 30 computers in the Library Learning Commons computer zones. To learn more about which computers Champlain students have access to and how to use them, refer to the CRC – IT Services page.

Community members who wish to access a computer should refer to the Community Stations section.

5. Viewing Station

A viewing station is available in the basement of the Library Learning Commons. It allows users to view BluRays as well as international DVDs. An instruction sheet is located on the desk next to the viewing station describing how to switch the inputs between the two players.

Since the viewing station is located in a quiet area, users wishing to view BluRay/DVDs are required to wear headphones. Headphones are provided directly at the station but any personal headphones can be plugged instead of the provided one, if desired.


Note: There are no remote control available directly at the station. Most features are accessible from the player’s front panel buttons. If needed, you can request a controller for the desired player from the IT Helpdesk on the main floor.

6. Audio Workstation

Two audio workstations are located in the production nook of the Library Learning Commons' basement. These allow Bishop's user to login with their credentials in order to edit and create audio files.

Users can edit their audio files on a Window's PC or with MacOS. Both operating system will offer different types of editting programs, be sure to use the one you feel more comfortable with.



The audio workstations equipment

6.1 Professional High-Torque Direct Drive Turntable

Full-size platter with high-torque direct-drive motor
2-speed design: 33 1/3 and 45 RPM
S-shaped tonearm for accurate tracking
Tonearm with height adjustment, damped cueing and anti-skate control
Pitch range adjustable to ±8%, ±16%, and ±50%
Adjustable counterweight for perfect tonearm balance
Pitch fader with reset button
Start and stop time knobs for adjustable time ramping
45 RPM adapter included


6.2 Cassette, CD and USB Player/Recorder

Multi-purpose CD-A580 plays from cassette, CD, or USB flash media. Cassette and USB recording is also available, allowing cassettes to be archived to USB as MP3 files.


6.3 Notepad-8FX

The Notepad-8FX 8-channel mixer makes it easy to get legendary Soundcraft sound for your music, podcasts or videos. The Notepad-8FX combines professional-grade analog components, renowned HARMAN digital signal processing and a built-in USB audio interface to use with your favorite Mac or PC editing software.


6.4 Audacity

Audacity is a free and open-source digital audio editor and recording application software availble on the audio workstations.

To learn more about getting started with Audacity, visit the “How to get set up with Audacity” page.


6.5 Garageband (for Macs)

GarageBand is a fully equipped music creation studio right inside your Mac — with a complete sound library that includes instruments, presets for guitar and voice, and an incredible selection of session drummers and percussionists.


7. Production Studio

COMING SOON

8. Editing Suites

COMING SOON

9. Video Conference Room

The RBC videoconference hub fits up to 17 persons and is located on the main floor of the Library Learning Commons in room LLC 104. Users are required to book the room in advance and pick up the key from the Circulation Desk to access the videoconference room*.

Note: As its main intent is to host the Maple League classes, any scheduled Maple League classes will take priority over any other bookings that may already exist.

*Not all users may be able to book this room.



The videoconference room LLC 104 is equipped with a dual 70″ screen video conferencing system with a face & voice tracking camera. There are no computers installed in this room but users can connect their laptop with the provided HDMI or VGA cables. Once a laptop is connected to the system, users can share their screen with the video conference participants or display it to the room’s participants only.

This room is best used for video conference meetings such as BlueJeans.

Book LLC 104 RBC Videoconferencing Hub

How to use the video conference room LLC 104

9.1 Making a video conference call

Step 1:

Tap the provided touch panel to start and select the ‘Call’ icon to place a call.


Step 2:

Select the desired contact you wish to call.


Alternatively…

If you have been provided the contact information to call a new contact, dial the number from the ‘Search Bar’.


Step 3:

A green light will appear around the microphone icon to signal you are now connected.


Step 4:

If you are making a BlueJeans call, enter your meeting ID and moderator code when prompted.


9.2 Setting up your laptop

Step 1:

Plug your computer to the provided HDMI cable or VGA & Auxiliary cable.


Step 2:

Your screen will be shared right away.


9.3 Sharing your screen

Step 1:

Once you have connected your computer, select the ‘Share’ icon on the touch panel.


Step 2:

From the touch panel, you can also select whether you want to share your screen with all participants (share in call) or only with the ones in the room with you (local preview).


10. Meeting Room

A meeting room that fits up to 12 persons is located on the main floor of the Library Learning Commons in room LLC 122. Users are required to book the room in advance and pick up the key from the Circulation Desk to access the meeting room.



The meeting room LLC 122 is equipped with a computer that displays on two opposing 65” screens, offering maximum visibility to all its users. The multimedia equipment in this room is operated from a Crestron touch panel similar to the ones found in the classrooms. The room is also equipped with a webcam/microphone allowing its users to connect with participants off campus through BlueJeans/Skype/etc. An audio conferencing system is also available and allows users to connect their mobile device with Bluetooth to facilitate phone conferencing.

This room is best used for big group meetings requiring visual presentations or mobile conference call capability.

Book LLC 122 Meeting Room

How to use the meeting room LLC 122

10.1 Setting up the Computer

Step 1:

Press to begin on the Crestron tablet.


Step 2:

Press the “Computer” button in the top left corner.


Step 3:

If nothing shows up on the TV screen, check to see if the computer is turned on. The computer is located behind the TV that is closest to the crestron station.



Step 4:

If there’s still no picture, make sure the display is set to “HDMI”.


Step 5:

Log into the computer and enjoy!


10.2 Setting up your laptop

Step 1:

Press to begin on the Crestron tablet.


Step 2:

Press the “Laptop” button in the top left corner.


Step 3:

Connect your laptop to either the VGA or the HDMI cords on the table.


Please Note: If you use the VGA port, you need to plug the audio jack into your computer’s headphone output.


Step 4:

If there’s still no picture, make sure the display is set to “HDMI 1”.


Step 5:

Log into your device and enjoy!


10.3 Connecting your mobile device

Instructions for connecting a phone to the tabletop speaker and screen are shown on the device itself. The following serves as a guide in case there are difficulties or clarifications needed.

Step 1:

The screen will likely be on the home screen. It will look like this. Tap the phone icon on the bottom.


Step 2:

Tap “Bluetooth”.


Step 2:

Connect to “LIB122” by going to the Bluetooth settings on your phone.


On an Android (left), these settings vary, but you can search “bluetooth” in your phone’s settings to find it. On an iOS device (right), it is on the top of the settings along with Airplane Mode and Wifi.


Step 3:

When your phone is connected, you will see a dial screen and your phone’s device name will be displayed at the top. You can dial normally from here, and the audio will come out of the speaker behind the screen. Place your phone call.


Step 4:

You can control your call from the screen, such as hanging up or opening the dial pad to dial an extension. You can also mute the microphone on screen (although tapping the top of the console is probably easier) or control the speaker volume with the buttons on the bottom right.


11. Agora

The agora is an open space located in the main entrance of the Library Learning Commons. Users wishing to book the agora need to contact the University Librarian with their request.



The agora includes a 3×3 grid of 55″ screens creating a massive wall display controlled by a main console. The console allows users to access the provided computer or to setup their own laptop to be displayed on the wall monitors.

The agora is best used for information sessions.

How to use the agora

11.1 The console

The console allows users to show content on the display wall using the provided computer or a laptop. It includes a Crestron touch panel, a computer, a monitor to keep track of the presentation, a wireless keyboard & mouse, a microphone, a small lamp, and an HDMI & VGA/auxiliary laptop display cables.



11.2 Using the Crestron touch panel

The Crestron touch panel allows users to show content on the wall display, to control the lights, and to control the volume of the presentation and microphone.

Step 1:

Press the touch panel to begin.


Step 2:

Press the “Mics” button on the left side to adjust the microphone level.


Step 3:

Adjust the “Mic – Podium” levels if you are using the podium microphone.

Alternatively, you can borrow a wireless handheld microphone from the IT Helpdesk and control its volume from the “Wireless” section.

Note: When adjusting the volume of your microphone, please, consider that this space is located in a public area. Always adjust the volume levels with respect to the other users using the space around you.


Step 4:

To adjust the lights select the lightbulb icon on the right side of the touch panel.


11.3 Setting up the computer

Bishop’s users can login to the available PC with their BU credentials.

Step 1:

Turn the provided PC ON.

The PC is accessible on the bottom of the console. If needed, you can plug in a USB key directly on the front of the PC.


Step 2:

Select the “Computer” button on the upper left corner of the touch panel to display from the provided PC.

Note: Make sure the video mute button is not activated to allow displaying your screen on the wall display.

You can press the “Video Mute” button anytime you desire to access content on the computer you do not wish to display to everyone.


Step 3:

To adjust the volume of the presentation, use the volume panel on the bottom right.

The ceiling and wall speakers can be adjusted individually.

Note: When adjusting the volume of your presentation, please, consider that this space is located in a public area. Always adjust the volume levels with respect to the other users using the space around you.


11.4 Setting up your laptop

A laptop can be plugged into the system using the provided HDMI & VGA/Auxiliary cables to present on the display wall.

Step 1:

Open the panel on the left side of the monitor and connect to either the HDMI or VGA/Auxiliary cables.


Step 2:

Select the “Laptop” button on the upper left corner of the Crestron touch panel and select whichever cable you connected to your laptop in step 1.

Note: Make sure the video mute button is not activated to allow displaying your screen on the wall display.

You can press the “Video Mute” button anytime you desire to access content on the computer you do not wish to display to everyone.


Step 3:

To adjust the volume of the presentation, use the volume panel on the bottom right.

The ceiling and wall speakers can be adjusted individually.

Note: When adjusting the volume of your presentation, please, consider that this space is located in a public area. Always adjust the volume levels with respect to the other users using the space around you.


12. The IT Helpdesk

The IT Helpdesk is located on the main floor of the Library Learning Commons. It offers on-site support to the Library Learning Commons’ users. If you experience any technical issues or need help seting up any of the multimedia equipment available in the Library Learning Commons, do not hesite to visit or contact the IT Helpdesk.

To learn more about the IT services offered, visit the “IT Services Offered” page.

the-basics

Contact Us
Hours

The IT Helpdesk’s business hours follow the Library Learning Commons’ hours. Refer to the “Library’s hours” page to see when we are open.

13. Community Stations

The community stations provide access to a selection of computers as well as a printer to the members of the community. There are two community stations with three computers each in the Library Learning Commons. One community station is located on the main floor, in front of the IT Helpdesk, and the other one is located at the bottom of the stairs in the basement. There is only one printer available for both stations, it is located next to the main floor community workstations.

To learn more on how to use the community stations and the printer, refer to the BU Community Printing Tutorial page.



14. Other Services

14.1 Xerox photocopiers

The campus has 36 Xerox WorkCentre photocopiers installed which act as printers, copiers and networked scanners.
5 of these are available in the Library Learning Commons to faculty and staff and any copiers that are in public spaces (computer zones, hallways, etc) can also be used by students.
Xerox has produced a series of videos documenting the use and functions of the copiers. Additionally, you can click on the links below to see some ITS documentation on some of the most used functions.

14.2 How to print in the Library Learning Commons

BU users wishing to print from their personal devices should refer to the “Using Web Print” page.

BU users using the computer zones will be able to print by using Follow Me printing.

Using Follow Me printing

Step 1:

Once you have selected the print option, the printer window will appear. Select the printer that suits your needs:

  • To print Single-Sided in Black & White:
    Select Follow Me Printing
  • To print Single-Sided in Color:
    Select Follow Me Printing Color
  • To print Double-Sided in Black & White:
    Select Follow Me Printing Duplex
  • To print Double-Sided in Color:
    Select Follow Me Printing Color+Duplex

Printing Prices

Refer to this “BU Follow Me Printing Prices” poster to know how much your job will cost for any of the Follow Me Printing printers.

Please Note: Scanning from any photocopier is free and will not result in any charges.


Step 2:

Once your document has been sent to the printer, you will have 24 hours to retrieve it from any Xerox photocopier on campus:

  • Swipe your ID card in the card reader to login on the Xerox photocopier.
  • Select the “Access Device”.
  • Select “Print Release” on the bottom right corner.
  • Select “Print All” to print all your documents at once or select the one you want to print individually.
    Note: any documents left in the printing queue will be deleted from the servers after 24 hours.

Note: any unprinted documents will be deleted from the servers after 24 hours.


14.3 Gaiter Dollars

Gaiter Dollars are required to use the printing services offered in the Library Learning Commons. Gaiter Dollars can also be used for laundry or food venues at either Dewies, the Gaiter Grill, Quiznos, the Bus Stop or Tim Horton’s on campus.

Gaiter Dollars can be added to a Bishop’s ID using the Gaiter Dollars machine located in front of the IT Helpdesk on the main floor of the Library Learning Commons or online. To learn more on Gaiter Dollars, click the links bellow.

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