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myBU
Moodle
Webmail
Gaiter Dollars
PaperCut
Office 365
ITS Tickets
Laptop-medical
Envelope
Twitter
Comments
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IT KNOWLEDGE BASE

Audiovisual Services

Computers & Printers

Teaching & Learning

Borrowing Equipment – Students

IT Services Offered

List of Equipment Available to Borrow

Printing, Photocopying, & Scanning

Adding GaiterDollars Online

Alternate Login to Xerox Copiers

Book Copying on the

FollowMe Printing

Getting Started With WebPrint

How to Scan on a Xerox Photocopier

Photocopying

Scanning a Document Into a Searchable PDF

Student Printing

Using Myprint

Computer Labs

Guide to Video Assignments for Students

Organize Courses Order

Proctorio Information for Students

Proctorio: Resources for Faculty and Students

Removing Proctorio from Google Chrome

Submitting Assignments Using Moodle

Submitting Handwritten Assignments to Moodle

Submitting Video Assignments for Students

Taking a Proctorio Exam with a Mac

Using Non-“Card” ID for Proctorio

Accessing Tax Forms

Activating your Self-Service Account

How to See The Class List on Self Service

Registering for Classes

Your Unofficial Transcript

Multimedia Classroom Technology

How to Use Mirroring 360

Best Practices for Learning and Studying Online

How to Avoid Joining Your Class as a “Guest” on Teams

How to Record a Group Presentation Using MS Teams

How to Record Quality Video at Home

How to Record Video: The Basics

Student Resources for Online Class Participation

Using WeTransfer to Send a Large File

It Support & Training

Email & Collaboration

Connectivity @ Bishop’s

Your Bishop’s Account

Finding Your Student ID Number

The Helpdesk

Library Learning Commons – IT Services

Placing an Octopus Web Ticket

Your Bishop’s Email Account

Adding Contacts

Attaching an Email

Finding My Professor

Guide to Inbox Rules

How to Add a Shared Mailbox

How to Add a Signature in Outlook on Windows

How to Add a Signature in Webmail

How to Setup the Outlook App on Mobile Devices

How to Remove Mobile Devices Using Webmail

Missing Emails and Folders

Restoring email/calendars on various devices after “Office 365 Phase 2” upgrade

Sharing Large Files

Sorting Your Inbox

Office 365 at Bishops

Microsoft Forms

Microsoft Word/Excel/PowerPoint

Multi-factor Authentication

OneDrive

OneNote

Outlook

Teams

Teams for Students

Archiving Email

Attaching a File or Email

Create a Smart Folder in Outlook

Creating a Distribution List

Exporting Contacts from Hotmail to Outlook

Folder Creation

How to Add a Shared Mailbox

How to Add a Signature on Mac, Windows and Webmail

How to Create and Link an Outlook Data File

How to Declutter Your Mailbox

How to Do a Mail Merge

How to Schedule a Meeting – Outlook

How to Share Your Calendar

Outlook: Attaching an Email on Windows

Safe Senders & Block Lists

Smart Folder for Voicemail

Wireless Internet

Connecting to WIZABU after a certificate update

EDUROAM – Connecting on Android

EDUROAM – Connecting on iOS

EDUROAM – Connecting on MacOS

EDUROAM – Connecting on Windows

WIZABU on Android

WIZABU on iOS

WIZABU on Mac OS

WIZABU on Windows 10

Email Setup on Android Device

Email setup on iOS device

Security & Passwords

Residences

Logins & Accounts

Browser’s Built-In Passwords

Chrome Passwords

Firefox Passwords

Safari Passwords

Avoiding computer infections

Email-based malicious attacks

Malware Removal Tips

Password Managers

Password Security Best Practices

Tech Support Scams

How to Change Your Password

Detecting Phishing Attempts

Forwarding Phishing Email as an Attachment to an Octomail Message

Help! I have Spam!

Phishing and Malware

What To Do When You Receive a Phishing Email- Windows

What to do When You Receive a Phishing Email – Mac

Abbott TV Rooms

Kuehner TV Rooms

Munster Fishbowls & TV Rooms

How to Setup a Wired Connection in Residences

Moodle

MyBU

Office 365

Webmail

WIZABU

Gaiter Dollars

MyPrint

Octopus

Software & Apps

Accessing Lab Software from Off Campus

How to Electronically Fill out A Form

How to Electronically Sign Documents

How to Use HandBrake

Productivity Tools @ Bishop’s

Software Available @ Bishop’s

Useful BU Apps

 

Contact Us
Hours
The IT Helpdesk’s business hours follow the Library Learning Commons’ hours. Refer to the “Library’s hours” page to see when we are open.